Creating the Ultimate Salon and Spa Experience in Central Ohio

By Tony Anders

08/22/2025

Creating the Ultimate Salon and Spa Experience in Central Ohio

Looking for the best salon and spa experience in Columbus, Ohio? At Kenneth’s, our award-winning salons and spas are known for luxury, professionalism, and service excellence. Every visit is designed to be effortless, relaxing, and memorable. What makes us different is that we invest not only in the skills of our stylists and technicians, but also in the leadership development of our management team. Just this past week, our leaders participated in a personal development workshop with Glenn Baker of the Salon Summit Business Center, one of the top coaches in the beauty industry. His work equips our managers with the tools and strategies to guide our teams toward delivering exceptional guest experiences at every touchpoint.

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Why This Matters for You

When our leaders grow, so does your experience as a guest. By developing confidence, communication skills, and a service-first mindset in our management team, we empower every stylist, esthetician, and technician across Kenneth’s to deliver the highest standard of care. This behind-the-scenes commitment to leadership training translates directly into consistency, warmth, and professionalism in every service you receive.

The Heart of Guest Services

Our guest services professionals are the heartbeat of Kenneth’s

Our guest services professionals are the heartbeat of Kenneth’s. They are the first voices you hear on the phone, the first smiles you see when you arrive, and the attentive partners who ensure your visit is smooth, welcoming, and personalized. Supported by leaders trained by industry experts like Glenn Baker, our guest services staff thrive in an environment where excellence is the standard and personal growth is celebrated.

Creating the Ultimate Experience

Creating the Ultimate Experience

From the front desk to the stylist’s chair, our focus is on making every visit effortless and memorable. Leadership training ensures that our managers are not only skilled at business strategy but also at cultivating teams that truly care. The result? A guest experience that goes beyond beauty services to become a moment of relaxation, rejuvenation, and connection.

We Invite You In

Every visit to Kenneth’s is backed by a management team dedicated to growth, guest satisfaction, and professional development. With their guidance, our technicians bring passion and expertise to your beauty journey. Whether you’re visiting for a haircut, facial, manicure, or spa service, you can trust that the experience has been shaped by leaders who are committed to making Kenneth’s the best salon and spa destination in Central Ohio.

Book your appointment online today or call our Guest Service Center at 614-538-5800 to reserve your time. And if you’re looking to join an award-winning, 100% employee-owned salon team where growth and excellence are part of the culture, visit our Careers page to learn more.

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What Our Customers Are Saying...
Matt Watson
I started going to Kenneth's a few months ago and have always had such a great experience. Leila does such a great job ensuring I get the haircut that I'm looking for and is so easy to work with. Highly recommend Kenneth's and Leila to anyone looking for a good place to get a haircut!
Reagan David
Had such an awesome experience with Lauren today! She was very personable and extremely determined to achieve the exact results of what I had asked for!
Christina Greenwood
I moved to the area over five years ago leaving my previous stylist behind. I searched for a suitable replacement but through numerous botched color attempts and terrible cuts later, led me to Raquel. Raquel is an amazing stylist with impeccable skills. She is a color expert. When you are in her chair you know you will be well taken are of.
Kelly Adkins
This was my first visit with Ellie. After many bad experiences, I’m happy to say I left my appointment feeling I got the best haircut I’ve gotten on a long time. I am so happy to have found Ellie!