Creating the Ultimate Salon and Spa Experience in Central Ohio

By Tony Anders

08/22/2025

Creating the Ultimate Salon and Spa Experience in Central Ohio

Looking for the best salon and spa experience in Columbus, Ohio? At Kenneth’s, our award-winning salons and spas are known for luxury, professionalism, and service excellence. Every visit is designed to be effortless, relaxing, and memorable. What makes us different is that we invest not only in the skills of our stylists and technicians, but also in the leadership development of our management team. Just this past week, our leaders participated in a personal development workshop with Glenn Baker of the Salon Summit Business Center, one of the top coaches in the beauty industry. His work equips our managers with the tools and strategies to guide our teams toward delivering exceptional guest experiences at every touchpoint.

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Why This Matters for You

When our leaders grow, so does your experience as a guest. By developing confidence, communication skills, and a service-first mindset in our management team, we empower every stylist, esthetician, and technician across Kenneth’s to deliver the highest standard of care. This behind-the-scenes commitment to leadership training translates directly into consistency, warmth, and professionalism in every service you receive.

The Heart of Guest Services

Our guest services professionals are the heartbeat of Kenneth’s

Our guest services professionals are the heartbeat of Kenneth’s. They are the first voices you hear on the phone, the first smiles you see when you arrive, and the attentive partners who ensure your visit is smooth, welcoming, and personalized. Supported by leaders trained by industry experts like Glenn Baker, our guest services staff thrive in an environment where excellence is the standard and personal growth is celebrated.

Creating the Ultimate Experience

Creating the Ultimate Experience

From the front desk to the stylist’s chair, our focus is on making every visit effortless and memorable. Leadership training ensures that our managers are not only skilled at business strategy but also at cultivating teams that truly care. The result? A guest experience that goes beyond beauty services to become a moment of relaxation, rejuvenation, and connection.

We Invite You In

Every visit to Kenneth’s is backed by a management team dedicated to growth, guest satisfaction, and professional development. With their guidance, our technicians bring passion and expertise to your beauty journey. Whether you’re visiting for a haircut, facial, manicure, or spa service, you can trust that the experience has been shaped by leaders who are committed to making Kenneth’s the best salon and spa destination in Central Ohio.

Book your appointment online today or call our Guest Service Center at 614-538-5800 to reserve your time. And if you’re looking to join an award-winning, 100% employee-owned salon team where growth and excellence are part of the culture, visit our Careers page to learn more.

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What Our Customers Are Saying...
Sarah Goode
Abigail did a fantastic job!! My highlights and cut are perfect!! Thank you so much!! I will definitely be back!!
Karen Geist
I recently had my hair cut with Molly and I am very happy with the result. She took the time to advise me on how to make changes now to best grow into a new style that I want. The final result was very close to the picture that I brought in to show to my stylist. I loved the fact that Molly didn't talk while she was at work cutting my hair. She only asked pertinent questions regarding my desires and answered all questions that I had for her. The one question that I did ask her was how much longer did she have at the Academy, and she replied that she would continue through the end of October. So quick, book an appointment now at the Academy, or visit her when she becomes part of the team at the Kingsdale location Nov 1. I know that's where I will be going for my next haircut. Thanks Molly!
Karen Geist
I recently had my hair cut with Molly and I am very happy with the result. She took the time to advise me on how to make changes now to best grow into a new style that I want. The final result was very close to the picture that I brought in to show to my stylist. I loved the fact that Molly didn't talk while she was at work cutting my hair. She only asked pertinent questions regarding my desires and answered all questions that I had for her. The one question that I did ask her was how much longer did she have at the Academy, and she replied that she would continue through the end of October. So quick, book an appointment now at the Academy, or visit her when she becomes part of the team at the Kingsdale location Nov 1. I know that's where I will be going for my next haircut. Thanks Molly!
Nicole Papalevich
They was so good to me and my niece she’s 3 and was being very hyper and overwhelmed and they helped me a lot even though I wasn’t allowed to actually bring her they let me, Sharon did my hair and did amazing!!! I will be back when my hair needs redone!!!:) I wanted my red hair to look natural and some brown highlights!!