Creating the Ultimate Salon and Spa Experience in Central Ohio

By Tony Anders

08/22/2025

Creating the Ultimate Salon and Spa Experience in Central Ohio

Looking for the best salon and spa experience in Columbus, Ohio? At Kenneth’s, our award-winning salons and spas are known for luxury, professionalism, and service excellence. Every visit is designed to be effortless, relaxing, and memorable. What makes us different is that we invest not only in the skills of our stylists and technicians, but also in the leadership development of our management team. Just this past week, our leaders participated in a personal development workshop with Glenn Baker of the Salon Summit Business Center, one of the top coaches in the beauty industry. His work equips our managers with the tools and strategies to guide our teams toward delivering exceptional guest experiences at every touchpoint.

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Why This Matters for You

When our leaders grow, so does your experience as a guest. By developing confidence, communication skills, and a service-first mindset in our management team, we empower every stylist, esthetician, and technician across Kenneth’s to deliver the highest standard of care. This behind-the-scenes commitment to leadership training translates directly into consistency, warmth, and professionalism in every service you receive.

The Heart of Guest Services

Our guest services professionals are the heartbeat of Kenneth’s

Our guest services professionals are the heartbeat of Kenneth’s. They are the first voices you hear on the phone, the first smiles you see when you arrive, and the attentive partners who ensure your visit is smooth, welcoming, and personalized. Supported by leaders trained by industry experts like Glenn Baker, our guest services staff thrive in an environment where excellence is the standard and personal growth is celebrated.

Creating the Ultimate Experience

Creating the Ultimate Experience

From the front desk to the stylist’s chair, our focus is on making every visit effortless and memorable. Leadership training ensures that our managers are not only skilled at business strategy but also at cultivating teams that truly care. The result? A guest experience that goes beyond beauty services to become a moment of relaxation, rejuvenation, and connection.

We Invite You In

Every visit to Kenneth’s is backed by a management team dedicated to growth, guest satisfaction, and professional development. With their guidance, our technicians bring passion and expertise to your beauty journey. Whether you’re visiting for a haircut, facial, manicure, or spa service, you can trust that the experience has been shaped by leaders who are committed to making Kenneth’s the best salon and spa destination in Central Ohio.

Book your appointment online today or call our Guest Service Center at 614-538-5800 to reserve your time. And if you’re looking to join an award-winning, 100% employee-owned salon team where growth and excellence are part of the culture, visit our Careers page to learn more.

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What Our Customers Are Saying...
Lee
Molly gave me an amazing haircut, exactly what I wanted. I am so happy to have found her.
Karen Beckwith
Alexa is great! I came in with some hair problems and she took care of it. I put my trust in her, and she didn't let me down.
Samantha Straw
Amazing experience. I walked in and it was so clean and cute and the front desk ladies were so sweet and welcoming. I came in with a terribly uneven cut I did at home and Mikayla did an amazing job and fixing it and giving me exactly what I was looking for. 10/10 recommend.
Susan
Had a fantastic experience at the Reynoldsburg location. Shannon was so sweet and kind and knew exactly what I needed to cover my grey. She made it look so natural I felt like I dropped a few years in age rather than just trying to hide it! I highly recommend Shannon and will certainly be booking with her when I return!